Privacy Policy
Campride WhatsBot Privacy Policy
Last Updated: January 5, 2025
1. Introduction
Campride IT-Solutions ("we," "our," or "us") operates the Campride WhatsBot platform. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
2.1 Personal Information:
Contact details (name, email, phone number)
Business information (company name, address)
Payment information (for paid services)
2.2 Usage Data:
Log files (IP address, browser type)
Service usage patterns
Device information
2.3 WhatsApp Data:
Message metadata (timestamps, status)
Contact lists (with consent)
Campaign analytics
3. How We Use Your Information
3.1 To:
Provide and maintain our services
Process transactions
Improve user experience
Comply with legal obligations
3.2 We never:
Read message content without consent
Sell personal data to third parties
Use data for unrelated marketing
4. Data Sharing & Disclosure
4.1 We may share data with:
Service providers (payment processors, hosting)
Legal authorities (when required by law)
Business partners (with explicit consent)
4.2 International transfers comply with GDPR and other applicable regulations.
5. Data Security
5.1 We implement:
Encryption (SSL/TLS)
Access controls
Regular security audits
5.2 While we take reasonable precautions, no internet transmission is 100% secure.
6. Your Rights
6.1 You may:
Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
6.2 To exercise these rights, contact privacy@campride-it.com.
7. Data Retention
7.1 We retain data:
As long as your account is active
As required by law
For legitimate business needs
7.2 Backup data is securely deleted within 90 days of account termination.
8. Third-Party Services
8.1 Our service integrates with:
WhatsApp Business API
Payment gateways
Analytics providers
8.2 These services have their own privacy policies which we recommend reviewing.
9. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children.
10. Policy Updates
10.1 We may update this policy with notice via:
Email notification
Dashboard alerts
Updated "last revised" date
10.2 Continued use constitutes acceptance of changes.
11. Contact Us
For privacy concerns:
Email: privacy@campride-it.com
Phone: +237 620 130 648
Note: This English version prevails over any translations. Consult our full Data Processing Agreement for business customers.