Vendor Terms

Campride WhatsBot Vendor Terms and Conditions Last Updated: January 5, 2025 1. Definitions 1.1 "Vendor" refers to any third-party service provider, developer, or partner integrating with or providing services for Campride WhatsBot. 1.2 "Platform" refers to Campride WhatsBot and its associated services. 2. Vendor Obligations 2.1 Vendors must maintain all necessary licenses and comply with all applicable laws, including: WhatsApp's Business Policy Data protection regulations (GDPR, CCPA, etc.) Anti-spam legislation 2.2 Vendors are responsible for: Providing accurate and current business information Maintaining service quality standards Promptly addressing technical issues 3. Integration Requirements 3.1 All integrations must: Pass Campride's security review Maintain API rate limits Include proper error handling 3.2 Prohibited integrations include: Those violating WhatsApp's policies Services facilitating spam or illegal activities Systems designed to circumvent platform limitations 4. Data Protection 4.1 Vendors must implement appropriate security measures including: Data encryption Access controls Regular security audits 4.2 Vendor data breaches must be reported to Campride within 24 hours of discovery. 5. Service Level Agreement 5.1 Vendors must maintain: 99% monthly uptime for critical services 24-hour response time for priority issues Regular system updates 6. Compensation & Payments 6.1 Payment terms: Net 30 payment terms apply Invoices must reference valid purchase orders Disputes must be raised within 15 days 6.2 Campride reserves the right to: Withhold payment for disputed services Offset future payments against valid claims 7. Intellectual Property 7.1 Vendors retain rights to their pre-existing IP. 7.2 Campride grants limited license to use its trademarks for integration purposes only. 8. Termination 8.1 Either party may terminate with 30 days written notice. 8.2 Immediate termination may occur for: Material breach of these terms Violation of applicable laws Repeated service failures 9. Limitation of Liability 9.1 Neither party shall be liable for: Indirect or consequential damages Loss of profits or revenue Third-party claims exceeding fees paid 10. Governing Law These Terms shall be governed by the laws of [Jurisdiction], with disputes resolved in [Court Location]. 11. General Provisions 11.1 These terms constitute the entire agreement between parties. 11.2 Amendments require written agreement. 11.3 Notices shall be sent to vendors@campride-it.com. Note: Vendors must independently verify their compliance with all applicable laws and platform requirements. Campride reserves the right to update these terms with 30 days notice.